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Effective Date: 06/04/2026
Welcome to VSD SEA FOODS PVT LTD. By accessing or using our website, mobile application, products, or services, you agree to comply with and be bound by the following Terms and Conditions. Please read these terms carefully before using our services.
VSD SEA FOODS PVT LTD is engaged in the business of supplying fresh, cleaned, and ready-to-cook seafood products, including fish, prawns, dry fish, and other seafood products, across various locations in India.
We provide fresh seafood products through our website and mobile application.
Product information, including product names, descriptions, images, weights, availability, and prices, is provided for customer reference.
Actual product appearance, size, color, weight, and packaging may vary depending on the nature and availability of the seafood product.
All products are subject to availability.
Customers can place orders through our website or mobile application.
By placing an order, you confirm that the information provided by you, including your name, mobile number, delivery address, and order details, is accurate and complete.
Orders will be processed only after successful confirmation.
We accept payments through the payment methods made available on our platform.
VSD SEA FOODS PVT LTD reserves the right to cancel or reject an order in cases such as product unavailability, incorrect pricing, suspected fraudulent activity, or other operational reasons.
All product prices displayed on our website or mobile application are subject to change without prior notice.
Prices may vary depending on product availability, weight, market conditions, offers, and other applicable factors.
Any applicable delivery charges, taxes, or additional charges will be displayed or communicated to the customer wherever applicable.
In case of an incorrect price displayed due to a technical or human error, VSD SEA FOODS PVT LTD reserves the right to cancel the affected order and provide an appropriate resolution.
We provide delivery services in selected locations based on product availability and delivery feasibility.
Delivery times may vary depending on the delivery location, order quantity, product availability, weather conditions, traffic, holidays, and other unforeseen circumstances.
Customers are responsible for providing an accurate and complete delivery address and being available to receive the order.
For detailed information regarding delivery locations, delivery charges, and delivery timelines, please refer to our Shipping Policy.
Customers may request cancellation of an order subject to the applicable cancellation conditions and the stage of order processing.
Once an order has been processed, packed, dispatched, or delivered to the delivery partner, cancellation may not be possible.
Refunds, where applicable, will be processed according to our Cancellation & Refund Policy and the payment method used for the transaction.
For seafood products, cancellation or refund requests may be subject to specific conditions because the products are perishable in nature.
Customers are advised to inspect the products upon delivery and contact our customer support team promptly if there is an issue with the order.
VSD SEA FOODS PVT LTD makes reasonable efforts to provide fresh, cleaned, hygienically handled, and quality seafood products.
As seafood is a perishable product, customers should follow the recommended storage and handling instructions after receiving the order.
Customers are responsible for properly storing and handling seafood after delivery.
If you receive a product that appears damaged, spoiled, incorrect, or otherwise unsuitable, please contact our customer support team as soon as possible with the relevant order details and, where required, photographs or other supporting information.
Users agree to:
Provide accurate and complete information while creating an account or placing an order.
Use the website and application only for lawful purposes.
Keep their account credentials secure.
Not misuse, damage, or interfere with the website or application.
Not attempt unauthorized access to our systems or services.
Not place fraudulent, false, or unauthorized orders.
Follow applicable food storage and handling instructions after receiving products.
VSD SEA FOODS PVT LTD reserves the right to suspend or terminate accounts involved in fraudulent, abusive, or unauthorized activities.
All content available on our website and mobile application, including but not limited to:
Company name and logo
Product images
Product descriptions
Text
Graphics
Designs
Website layout
Application interface
Software
Videos and other materials
is owned by or licensed to VSD SEA FOODS PVT LTD, unless otherwise stated.
No content may be copied, reproduced, modified, distributed, published, or used for commercial purposes without prior written permission from VSD SEA FOODS PVT LTD.
VSD SEA FOODS PVT LTD will make reasonable efforts to provide accurate product information and reliable services.
However, we are not liable for delays, interruptions, service failures, or circumstances beyond our reasonable control, including severe weather, natural disasters, traffic conditions, technical failures, supply shortages, or other unforeseen events.
We are not liable for any indirect or consequential damages arising from the use of our products or services, to the extent permitted by applicable law.
Our liability, where applicable, will be limited to the extent permitted under applicable laws and regulations.
These Terms and Conditions shall be governed by and interpreted in accordance with the applicable laws of India.
Any disputes arising in connection with these Terms and Conditions or our products and services shall be subject to the jurisdiction of the competent courts in the applicable jurisdiction of the company.
For any queries, complaints, order-related concerns, or assistance regarding these Terms and Conditions, please contact:
VSD SEA FOODS PVT LTD
Location: Andhra Pradesh, India
Email: [Support Email]
Phone: [Contact Number]
Effective Date: 06/04/2026
Last Updated: 06/04/2026