Shipping Policy

Company Name: VSD Seafoods
Trade Mark: VSD Seafoods
Effective Date: 01/08/2026

1. Delivery Locations

VSD Seafoods currently delivers seafood products across Hyderabad and Secunderabad.

For bulk, wholesale, corporate, marriage, or large-scale orders, delivery can be arranged across Telangana and Andhra Pradesh, subject to availability and delivery feasibility.

Service areas may be expanded or modified from time to time.

2. Shipping Charges

Free delivery is available across Hyderabad and Secunderabad, subject to the applicable order conditions.

For bulk or wholesale orders, customized delivery charges may apply depending on the delivery location, order quantity, and other applicable factors.

3. Delivery Time

Orders within Hyderabad and Secunderabad are typically delivered within 24 hours from the order date and time.

Customers can select their preferred time slot/day slot while placing the order through the VSD Seafoods mobile app, subject to availability.

Bulk and wholesale orders may take approximately 1–7 working days, depending on product availability, order quantity, and delivery location.

Delivery timelines may vary during peak seasons, festivals, heavy rain, traffic congestion, or other unforeseen circumstances.

4. Tracking Orders

Customers can track their order status directly through the VSD Seafoods Mobile App.

For any assistance regarding your order or delivery, please contact our customer support team through the contact details provided on the app or website.

5. Failed Deliveries

If a delivery is attempted and the customer is unavailable to receive the order, our delivery team may contact the customer to arrange a suitable rescheduling time.

After two unsuccessful delivery attempts, the order may be cancelled. If a refund is applicable, it will be processed according to the applicable refund policy, after deducting any applicable delivery or shipping charges.

6. Bulk / Special Orders

For corporate orders, marriage functions, events, wholesale orders, or other large-scale requirements, delivery timelines and charges will be discussed and confirmed separately based on the order quantity, product availability, and delivery location.

Customers are advised to contact VSD Seafoods in advance for special or bulk orders.

7. Changes to the Shipping Policy

VSD Seafoods reserves the right to modify, update, or change this Shipping Policy at any time without prior notice.

Any changes to this policy will be updated and reflected on the VSD Seafoods mobile application or website.

Customers are advised to review this Shipping Policy periodically for the latest information.

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