Privacy Policy for VSD Sea Food Android Application

Effective Date: June 10, 2026
Last Updated: June 10, 2026

This Privacy Policy describes how VSD Sea Food ("Company", "we", "our", or "us") collects, uses, stores, and protects your information when you use the VSD Sea Food mobile application and website.

VSD Sea Food provides fresh seafood products, including prawns, fish, dry fish, and ready-to-cook seafood products, through its e-commerce platform. The company operates from Andhra Pradesh and follows appropriate hygienic processing and food safety practices.

By using our application or website, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

Personal Information

When you register, place an order, or interact with our services, we may collect:

  • Full Name

  • Mobile Number

  • Email Address

  • Delivery Address

  • Billing Address

  • Profile Information

  • Order Information

Order Information

We may collect information related to:

  • Products purchased

  • Order history

  • Delivery preferences

  • Payment status

  • Customer support requests

  • Order and delivery details

Device Information

When you use our Android application, we may collect certain technical information, including:

  • Device model

  • Operating system version

  • App version

  • IP address

  • Device identifiers

  • Log and diagnostic information

Location Information

With your permission, we may collect location information to:

  • Identify your delivery location

  • Provide accurate delivery services

  • Show available delivery areas

  • Improve delivery and service efficiency

  • Provide location-based services

You can control location permissions through your device settings.

2. How We Use Your Information

We use the information collected to:

  • Create and manage your account

  • Process and deliver your orders

  • Confirm orders and payments

  • Provide customer support

  • Communicate order updates and delivery information

  • Send important notifications

  • Improve our products, services, application, and website

  • Manage customer requests and complaints

  • Prevent fraudulent or unauthorized activities

  • Maintain the security and functionality of our services

  • Comply with applicable legal and regulatory requirements

3. Payment Information

Payments made through our application or website may be processed through secure third-party payment gateways.

We do not directly store sensitive payment information such as:

  • Credit card numbers

  • Debit card numbers

  • CVV numbers

  • UPI PINs

  • Internet banking passwords

Payment information is handled by the respective third-party payment service providers according to their privacy policies and security practices.

4. Sharing of Information

We do not sell or rent your personal information to third parties.

We may share necessary information with trusted service providers and third parties when required to provide our services, including:

  • Delivery partners

  • Payment gateway providers

  • SMS and notification service providers

  • Hosting and technology service providers

  • Customer support service providers

  • Analytics and service improvement providers

  • Government authorities or law enforcement agencies when legally required

Information shared with service providers will be limited to what is reasonably necessary for providing the relevant service.

5. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information against:

  • Unauthorized access

  • Loss or misuse

  • Unauthorized disclosure

  • Alteration

  • Destruction

  • Data theft

However, no method of electronic transmission or storage is completely secure. Therefore, while we take reasonable measures to protect your information, we cannot guarantee absolute security.

6. Data Retention

We retain personal information only for as long as necessary to:

  • Provide our products and services

  • Process and maintain order records

  • Provide customer support

  • Fulfill legal and regulatory obligations

  • Resolve disputes

  • Prevent fraud and misuse

  • Enforce our agreements and policies

When information is no longer required, we may securely delete or anonymize it in accordance with applicable laws.

7. Cookies and Analytics

Our website and application may use technologies such as:

  • Cookies

  • Analytics tools

  • Session identifiers

  • Similar tracking technologies

These technologies may help us:

  • Remember user preferences

  • Maintain login sessions

  • Understand how users interact with our services

  • Improve application and website performance

  • Analyze usage trends

  • Improve our products and services

You may be able to control or disable cookies through your browser settings. Certain features may not function properly if cookies are disabled.

8. Push Notifications

The VSD Sea Food Android application may send notifications regarding:

  • Order confirmation

  • Order status

  • Payment status

  • Order dispatch

  • Delivery updates

  • Offers and promotions

  • Important service updates

You can manage notification permissions through your Android device settings.

9. Your Rights

Depending on applicable laws, you may have the right to:

  • Access the personal information we hold about you

  • Request correction of inaccurate information

  • Request deletion of your personal information, subject to legal requirements

  • Withdraw certain permissions

  • Opt out of promotional communications

  • Request information about how your personal data is used

To exercise any applicable rights, you may contact us using the contact details provided below.

10. Children's Privacy

Our application and website are not intended for children under the applicable legal age.

We do not knowingly collect personal information from children without appropriate parental or legal guardian consent.

If you believe that a child has provided personal information to us without appropriate consent, please contact us so that we can take appropriate action.

11. Third-Party Links

Our application or website may contain links to third-party websites, applications, payment services, or other external services.

We are not responsible for the privacy practices, content, security, or policies of third-party websites or services.

We recommend reviewing the privacy policies of any third-party services before providing them with your personal information.

12. Changes to This Privacy Policy

VSD Sea Food reserves the right to update or modify this Privacy Policy from time to time.

Any changes will be posted on our application or website along with the revised Effective Date or Last Updated date.

We encourage users to review this Privacy Policy periodically to stay informed about how we collect, use, and protect personal information.

13. Contact Us

If you have any questions, concerns, requests, or complaints regarding this Privacy Policy or the handling of your personal information, please contact us through the contact details provided on the VSD Sea Food application or website.

Company Name: VSD Sea Food
Location: Andhra Pradesh, India
 


Last Updated: June 10, 2026

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